Standard Operating Procedures
Doing the right things right, brand conform and consistently
Standard operating procedures are not only valuable to fuel transparency, ownership and expert collaboration, but to assure brand consistency. It builds the framework for employee development and incentive schemes, lays the foundation for a thorough GDPR compliant set up, and supports swift operations in cases of high employee turnover. The clear company structure, responsibilities and lines of reporting bring along great benefits, amongst the most important ones is, it being a valuable company asset.
How setting the sails will help you nurture transformation from within
Step1 Processes
Our Bex team interviews the head of departments and teams in order to create a list of potential SOPs. These are organised for management review, keeping in mind that only processes with business intent need to be formalised for standardisation and some SOPs potentially linked if teams are undertaking the same or similar processes.
Step 2 Framework
Once an initial list is established, we determine the format for your standard operating procedures, develop a robust template and establish a formal review process. We then discuss and set up how the documentation can be accessed by the respective stakeholders.
Step 3 Execution
Together, we identify the experts who can provide the required insights and check for documentation that may already be available.
After conclusion of the interviewing process, the SOPs are written, reviewed, tweaked, verified and published. To ensure that SOP’s remain useful and used at all times, a periodic review process must be put in place for required updates.
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